Contact Us
Questions about products, orders, or partnerships? The Canderguardians team is here to help. Pick whichever channel suits you — we normally reply on working days.
Business Hours
Monday - Saturday, 09:00 - 17:00 WIB. Messages received outside these hours are answered on the next working day.
What to include in your message
- The name of the piece, or a link to the page you are looking at.
- Your wrist size if you are asking about fit, or the recipient's if it is a gift.
- Your country, if you are asking about delivery.
What we can and cannot tell you
We can tell you what the supplier's tag says about a piece and show you more photos of it. We cannot certify a material beyond that tag, and where the tag is unclear we will say so rather than guess. We also do not make claims about luck, protection or health. Prices are not listed on the site, so ask us for current availability and pricing.
Before You Write
Many common questions are already answered across our guide pages. It's worth a quick look if you need an immediate answer.
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